Client:
Manufacturer of confectionery machinery and equipment
> 400 employees
Industry:
Food processing machinery
Topics:
CPQ, modularization, standardization, design automation, PDM and ERP integration, data consistency
Situation:
The current situation can be described as follows: The sales department uses Excel to calculate quotes and creates them in Word. The sales documents are not always consistent, and it is often unclear which version is the most up-to-date and what the cost of each feature is. Training new sales staff often takes a very long time.
After an order is received, a sales order with the individual machine items is created in the ERP system. One of the most experienced employees reviews the order and creates an internal work order using Word. The design department copies a similar order, checks it for completeness using a machine-specific assembly overview, creates the order variant in the 3D CAD system, adapts various manufacturing and assembly drawings, creates new parts in the ERP system, etc. The production planning department copies a similar bill of materials from the ERP system or builds upon a master bill of materials, supplements it, and so on.