One of the leading machinery and plant engineering firms in the foodstuffs sector is looking to implement strategic innovations to improve customer satisfaction and customer loyalty yet further.
That means relieving design in the job handling process and transferring that work in the direction of neutral developments (i.e. sets of modules, product and change management). A rigorous overhaul and standardisation of the product range plus optimisation of processes, especially engineer-to-order processes, are necessary in order to achieve this. DLP Engineers has been chosen and appointed as an external partner.
